Even if you are a successful businessman already, you probably haven’t wondered about the exact definition of the things that you actually do, or you simply do not have enough free time to think about stuff like what is a business process. But it doesn’t take a lot of effort to come to a logical conclusion that business process is a set of rules or instructions where every policy and procedure of a certain company is documented and which serves as a guidebook for daily operations of the enterprise in question.
They can be formal or informal, which depends on the type of company that you run or the nature of the business itself. If you work with sensitive financial or health matters, or anything that involves risk or some form of danger, chances are that you will be “regulated” by written set of steps and procedures, i.e. a formal business process. If, on the other hand, you run a small business or just do not need such strong level of protection or formality then your activities are probably regulated by oral agreement, therefore – an informal business process.No matter the type, if a process yields positive results and satisfying profits then it means that it is good and should not be changed a lot, even though technological advancements and constant improvements do not allow business processes to remain static or immobile in thefluctuating and competitive global market.
As mentioned earlier, it is all milk and honey when business is going good and when standard operating procedure can be followed, but what to do when things go south and when something has to be done in order to save the company, or just your own job? That is the moment when companies decide to contact other companies – the ones that are specialized in the service of management consulting, and they send their agents to “save the day”.
To be more precise, management consultant usually has the role of external adviser, or somebody who monitors the business process of a company and comes up with ideas and plans on how to improve the process and how to maximize the profits. Besides improving results and performances, which is their primary mission in most cases, consultants can be hired to provide seminars and teach workers about certain skills, or to simply develop and implement a new strategy. This position is certainly very challenging, and can be pretty intensive, as majority of people who are employed as management consultants will call it, but if a person has the necessary skill set than it can be a very exciting and creative profession.
Critics often say that management consultants are full of fancy words and empty promises, that their work has no real merit and that they are basically scams. This may be the case with some agents, since not all people are the same, but in 99% of the cases those companies will improve results of the client after they are finished and the help that the consultants provide is much appreciated by many modern companies.